What our Customers say...


SERVPRO did exactly what they said they would do and only removed what they had to. They were very kind and professional.

"SERVPRO did a great job, very professional from start to finish."

It was Christmas Eve when the waterline broke in our house. I called SERVPRO LBL South and they came immediately! They stayed on the job until it was finished. They did an excellent job. I'm so glad I called SERVPRO. I am a very happy customer!

"I appreciate you guys coming down asap and getting the job done. It means a lot, good job!"

This company by far is the best there is. Very friendly and go way above and beyond their job description for the customer. I can’t begin to explain how much they helped me with my mold issues in my home. They were willing to keep helping until it was finally solved. They never complained. They were fast and prompt and stayed in touch the whole time. Every single person I dealt with were all friendly and very helpful. If you’re looking for any services they offer, I would recommend them 100% hands down. Thank you Rob and crew. 

It was a pleasure working with Houston County Health Department on cleaning, stripping, and waxing the facility floors. Here's what they had to say!

"WOW!! That is an awesome job! I truly appreciate you all redoing them. Looks fabulous."


Every staff member was so courteous throughout the whole process- very professional, hard-working, patient... much appreciated. 

"The SERVPRO team knew what they were doing. They answered all our questions and made sure we were taken care of. Thank you!"

"We are happy with the work SERVPRO did for us. Couldn't thank them enough for helping!"

"I'm very satisfied with the work SERVPRO has done for me and my family. We really appreciate them coming down to help us."

"Johnny and Wesley were great throughout the entire process. Thank you!"

"I'm satisfied with the team and the work they did. Thank you SERVPRO!"

"Big thank you to SERVPRO for coming and helping us out. We really appreciate it!"

"I was impressed with the SERVPRO team, definitely satisfied with the work they completed."

"THANK YOU! Good job SERVPRO team!"

"I'm so glad the SERVPRO team was able to help our family during a time like this. We really, really appreciate them."

"I'm so happy with the SERVPRO team was able to help my family during a time like this."

"Friendly and informative staff. Fast service and very knowledgeable and professional!"

"Overall, I was very satisfied with the job results thanks to the SERVPRO® team."

"The office staff was courteous and polite throughout the entire process!"

"The SERVPRO® team was quick, polite, and paid attention to my concerns. I'll recommend them to my friends and family!"

"I am very satisfied with the service and professionalism of the SERVPRO® team that worked on my house."

"I have to thank you from the bottom of my heart for helping.. I will always remember this."

"Very good! I would recommend the SERVPRO Reconstruction team to my friends, family, and colleagues!"

The crew that came was very prompt in arriving to aid in our emergency situation. Robert was very professional and immediately himself started the clean up process. We couldn't have had a better group to help us with our mess. I can 100% endorse their service: fast, efficient, professional... job very well done!

Rob and his crew were very professional and did a fantastic work! They were always on time, communicated often, and did everyting we talked about in the given timeline. They accidentally broke an item and reordered it for us before we got home and informed us as soon as we got home which goes to show the company's integrity! They made the house feel like a home again and looked like we just moved in again as clean as it was and the freshness in the air. We would recommend them to everyone!

The crew showed up and scoped the area out in a timely manner.  Crew chief Troy was very friendly and helpful in explaining what he would be doing to take care of the job.  Troy seemed accurate, concerned that he wanted to do a good job.  He took his time out in scoping and gave me clear details and took pictures.  Troy had an assistant named Valerie and she was very attentive to direction from Troy and also very friendly.  SERVPRO has a good crew with these two people and I have trust in their decisions.

I wanted to Thank Troy one of The employees for Working HARD putting 150% into His Work and Job. He as done nothing but been very Respectful!! Always trying to due everything right. Stephen the Owner for trying to get everything redone. Ladies in the office for always being Respectful and working hard as well.

After Hurricane Harvey my in laws house was flooded and due to inability to get back in for a week mold had begun. As soon as we could get in we called SERVPRO as the handled a minor flooding for us in the past and I knew they were a good company. They took our contact info and got a team out from out of state within 2 days in spite of the extreme devastation in Houston. They did an excellent job on cleaning the flooding and mold in the house and furnishings without us having to be there. They were thorough and very good with communication on the status of the clean up. I would definitely use them again should the need arise and I highly recommend their work, professionalism and communication throughout the horrible ordeal of the hurricane aftermath. They were there when we needed them!

SERVPRO came to my grandmothers house and did an exceptional job after the storm. They were very professional with any personal belongings that had to be thrown away. They had a great and friendly group of guys. Thank you for everything!

SERVPRO came to my home and did the job of tearing out and drying all the wetness in the time that they told me it would. The crew did the job in a very professional manner I expected them to do. Thanks Russell Hill and crew.

What can I (We) say other than AWESOME. We were blessed to have two of the most professional, experienced men working on our total kitchen overhaul and entire house re-flooring. Talk about perfection and persistence, nothing was left undone if it did not suit these guys. Experience and know-how makes a big difference when working on a house. I have had other carpenters work in my house over the years and they couldn't hold a candle to what has been done for us by SERVPRO. Trust was totally given over to them after the first day working, I never felt like I was being short changed on any of the projects that they became involved with as they did their job. They encountered more than anyone expected and handled themselves professionally all the way. They became friends over the time they were here and we will actually miss their wit and humor that they brought to our house. I will definitely be calling on them again if I decide to tackle any other big project. The gentlemen I am referring to are Robert and Johnny hats off to these two!

I hired SERVPRO to clean my mom's carpet. Her carpet is old and lost its nap. 

SERVPRO came out and I was amazed at how much better her carpet looked! It stood up like it used to. When I walked in I couldn't believe how god it smelled. Mom was so happy with the way it looked. 

The guys were so nice and moved the furniture and moved it back when they were finished. 

Mom and I would recommend SERVPRO highly. 

To whom it may concern, 

I have been very impressed with SERVPRO's services. They have cleaned carpets and removed stains that no one else has been able to remove. Their dedication to quality has saved us thousands in flooring replacement costs. 

We will call them every time we need carpets cleaned at Wesley Pine Ridge and Wesley Pine Meadow. 

Cheri Douglass, Community Manager

We're so honored to have had this posted in our local paper from a happy customer:

"A special thank you to Gerret Davis and Robert Johnson of SERVPRO for our beautiful and detailed home remodel. We appreciate your wonderful work!

-The Roses

The entire team and office staff were very professional, polite, and helpful through the entire process!! Thank you :)

"To all the guys at SERVPRO, 

I would like to give you all a pat on the back. I've never experienced anything like my house flooding before, and I have never experienced a clean-up process either. it was nerve racking, but I have also never seen a crew come in and put forth that much effort putting us back together again. The professionalism and speed were remarkable. 

As a manager (Chief) of the Fire Department at Fort Campbell, I've always said my job was to get the things my employees need and the employees job was to make their boss look good. Well---- they did just that. 


Steve and Rita Stacey"

"SERVPRO is great!  I cannot believe the amount of water that is being extracted from the wood floor. Thank you for taking care of everything."


We received a call from a grieving member of Union City Baptist Temple. Their church had been completely destroyed in a fire that started on a Sunday morning. The only thing that they found in the sanctuary that was salvageable was the communion set. We cleaned it free of charge. Here is the thank you note we received. 

 "To all concerned: What a thoughtful and gracious thing you did for us... the cleaning of our communion set. It was greatly appreciated. May god bless you."

Everything was great! SERVPRO of LBL South did an outstanding job. I could hardly believe the difference between before and after!

"Kia and the crew were awesome! So professional, listened to our needs, and did an outstanding job!! Thank you all so much!

Very good! Wonderful cleaning.

Fantastic assistance and service!